Legal information
Refund & Cancellation Policy
Last updated: October 9, 2026
This policy explains how refunds and cancellations relate to The Visit Series, an informational travel editorial website operated by The Visit Series LLC.
1. We do not sell travel products
The Visit Series LLC does not sell tours, accommodation, transportation, tickets, passes, reservations or any other travel products directly through this website. We do not process payments for travel services and we do not hold or manage any bookings.
Because we do not take payments for travel, there is nothing for us to refund or cancel on your behalf.
2. Purchases through external partners
Some pages may contain links to external providers, including links provided through the Travelpayouts affiliate network. If you follow such a link and make a purchase, your contract is with that third-party provider, not with The Visit Series LLC.
All payment arrangements, prices, booking conditions, changes, cancellations and refunds are governed by the terms and policies of the provider you purchased from.
3. Who to contact
For any refund, cancellation, change or complaint about a purchase, please contact the provider responsible for your booking directly. Their contact details are usually included in your confirmation email or on their website. We are unable to access, change or cancel bookings made with third parties.
4. Free content
All editorial content on The Visit Series is free to read. No subscription fees are charged. If we introduce any paid product in the future, we will publish clear terms for it before it becomes available.
5. Newsletter
Any newsletter we offer is free. You may unsubscribe at any time using the link in each email or by contacting us.
6. Questions
If you are unsure whether a purchase was made with us or with a third party, please contact us and we will help you identify the right provider where we can.
The Visit Series LLC
Innovation Center of Vermont, 128 Lakeside Ave, Burlington, VT 05401, US · +1 802-999-2039